Privacy Policy
aygtravel website is owned by AYG TRAVEL, which is a data controller of your personal data.
We have adopted this Privacy Policy, which determines how we are processing the information collected by aygtravel, which also provides the reasons why we must collect certain personal data about you. Therefore, you must read this Privacy Policy before using aygtravel website.
We take care of your personal data and undertake to guarantee its confidentiality and security.
Personal information we collect:
We collect and process personal data for legitimate tourism-related purposes. While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you ("Personal Data").
Personally identifiable information may include, but is not limited to:
Personally identifiable information (name, email, phone number, country, age, passport).
Cookies and usage data.
Legal Bases for the Processing of Personal Data
Free and unequivocal consent.
Legitimate interest.
How We Collect Your Data
You provide us directly with most of the data we collect.
We collect data and process data when you:
Book one of the tours.
when you voluntarily fill out a customer survey or provide feedback on our message boards or via email.
You use or view our website through your browser's cookies.
Data Use
We use the collected data for various purposes, including, but not limited to:
Provide the best experience on site and in Panama for potential travelers
Allow you to participate in interactive features of our "Service" when you choose to do so
Keep you updated on the experiences and content in which you have shown interest
Provide customer support
Collect analysis or valuable information in order to improve our "Service"
Monitor the use of the "Service"
Detect, prevent and solve technical problems
Provide and maintain the "Service"
Notify you about changes to our "Service"
Send you relevant updates and promotional materials if you subscribe to our newsletters and/or promotional emails.
Share your Information
We do not sell or rent your personal information to third parties. We may share your information with third parties in the following circumstances:
Service Providers: We share information with vendors who perform services on our behalf, such as payment processors, web hosting providers, and advertising agencies.
Travel partners: We share information with travel service providers to manage your reservations.
Legal Requirements: We may disclose your information to comply with applicable laws or legal process.
Information Security
We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure.
Your Rights and Options
You have the right to:
Access, correct or delete your personal information.
Opt out of receiving marketing communications from us.
Restrict the processing of your personal data in certain circumstances.
To exercise these rights, contact us through logistics@aygtravel.com
Changes to this Privacy Policy
We may update this Privacy Policy from time to time. We will post any changes on our website and notify you of important updates. We recommend that you periodically review this page to be aware of our privacy practices.
Why do we process your data?
Our top priority is customer data security, and, as such, we may process only minimal user data, only as much as it is absolutely necessary to maintain the website. Information collected automatically is used only to identify potential cases of abuse and establish statistical information regarding website usage. This statistical information is not otherwise aggregated in such a way that it would identify any particular user of the system.
Contact information:
If you would like to contact us to understand more about this Policy or wish to contact us concerning any matter relating to individual rights and your Personal Information, you may send an email to logistic@aygtravel.com.